Troubleshooting

• Browser initialization failed
• Can I get Customer Support?
• I've lost my license keys, what do I do?
• Why do I see CAPTCHAs while running checks in SEO PowerSuite?
• I don't get any data from my Google Adwords (Ads) account
• I don't get any data from my Google Search Console account

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Installation & Compatibility

• End of support for search engines
• Does your software support Google Analytics 4 (GA4)?
• How to move the software to another computer?
• Where do I enter my license details?
• How do I install Java?
• What operating system are supported?

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Common Features & Settings

• What is SEO PowerSuite Cloud and how to use it?
• How to upgrade my license?
• How do I request a new Search Engine?
• What is InLink Rank and how's it updated?
• How do I stop getting E-mail Alerts?
• How do I customize my workspaces in SEO PowerSuite apps?

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LinkAssistant

• Why is the Backlink Page column empty?
• How come LinkAssistant cannot find any Prospects?
• What's the difference between (Backlink) and (Prospect) factors in LinkAssistant?
• LinkAssistant doesn't let me add Link Prospects manually
• How do I import Link Prospects from SEO SpyGlass to LinkAssistant?
• Adding custom Meta Description for your Link Directory

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SEO SpyGlass

• Are the results provided by SEO SpyGlass up-to-date?
• Why SEO SpyGlass finds no backlinks?
• SEO SpyGlass backlink database (SEO PowerSuite Link Explorer)

WebSite Auditor

• How do I collect part of my website with Website Auditor
• Should I care about HTML/CSS errors?
• The list of competitors in Page Audit looks wrong/irrelevant
• What do I do if WebSite Auditor freezes/runs out of memory?
• How do I import a CSV to Keyword Map?
• WebSite Auditor does not find some of my pages

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Rank Tracker

• What is KEI?
• Why number of Sessions is lower than Expected Visits?
• How do I import rank history from other tools to Rank Tracker?
• How do I export my rank history from Rank Tracker to Excel?
• Why rankings are different in Rank Tracker and in a browser?
• How do I avoid temp blocks and ensure smooth rank tracking?

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SEO Reporting

• How to export the data from SEO PowerSuite in PDF and other formats?
• How to automate reporting in SEO PowerSuite?
• How to customize & brand your SEO reports?
• How to edit e-mail templates in Publishing Profiles?
• How to change the report language?
• How to generate reports that would include only keywords in top 20/30/50?

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